Helium Mobile is a prepaid cell phone carrier known as a mobile virtual network operator, or MVNO.
An MVNO is simply any cell phone carrier that does not operate its own cellular network.
Instead of building their own networks, MVNOs make agreements with the four big carriers to use their cellular networks for coverage.
In Helium Mobile’s case, it uses the T-Mobile network for coverage.
If you are curious to learn more about how the agreements work between the big carriers and the small carriers, check out my article on how some cell phone plans can cost so much less than others.
Yes, Helium Mobile offers a referral program. You earn $10 worth of Cloud Points for each friend you refer. Your friend gets $10 worth of Cloud Points, too.
What are Cloud Points?
Cloud Points are basically Helium Mobile's reward system for referring friends, remaining a customer, and using the service.
You can redeem cloud points in the Helium Mobile app for gift cards to Uber, Southwest Airlines, Airbnb, Home Depot, Amazon, Target, Starbucks, Chipotle, Spotify, Xbox, and many more.
You can get $10 worth of Cloud Points by using my referral code "K8OS1OO" (without the quotes) if you are interested.
Helium Mobile kind of supports family plans.
Initially, each line will need its own separate account.
Once all lines are active, you can then create a Group Plan to manage the billing for all lines. You can have up to 8 lines total in a group plan. The group admin will be billed for all lines in the group.
The above information comes from the FCC and from AT&T.
You can check AT&T coverage by using third-party maps such as CoverageMap.com.
CoverageMap.com is building crowdsourced maps of the cellular networks.
Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and see what network is best in your area.
The above data come from the FCC and from Verizon.
Check Verizon coverage in your area using maps such as CoverageMap.com.
CoverageMap.com is building crowdsourced maps of cellular coverage.
Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and see what carrier has the best coverage in your area.
The above information comes from the FCC and from T-Mobile.
Check T-Mobile coverage in your area by using third-party maps such as CoverageMap.com.
CoverageMap.com is building crowdsourced maps of cellular coverage.
Download the free Coverage Map app for iPhone or Android to compare coverage and see what carrier is best in your area.
The above information comes from the FCC, Uscellular, and crowdsourced coverage data from CoverageMap.com.
Check UScellular coverage in your are by using third-party maps such as CoverageMap.com.
CoverageMap.com is building crowdsourced maps of the cellular networks.
Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and see what network is best in your area.
The above information comes from the FCC and from EchoStar.
Check Dish Wireless coverage in your area by using third-party maps such as CoverageMap.com.
CoverageMap.com is building crowdsourced maps of cellular coverage.
Download the free Coverage Map app for iPhone or Android to compare coverage and see what carrier is best in your area.
Helium Mobile supports international data roaming with a $15 add-on. The international roaming add-on includes 1GB of data, 60 minutes, and 100 texts.
Helium Mobile does not support international calling.
Helium Mobile offers an international roaming add-on for $15. The add-on includes 60 minutes, 100 texts, and 1GB of data.
You can contact Helium Mobile customer service is by chatting with them through the chat feature in the Helium Mobile app, or by emailing them at support@hellohelium.com.