Verizon is one of the most popular carriers in the U.S. Over 27% of people reported using them for personal purposes in 2018, they had over 61 million smartphone users in Q1 2018, and they have some of the some of the highest brand preference across the United States.
What makes Verizon so popular is their coverage. Verizon offers the best coverage across the United States. However, because their network is so popular it is often congested, which means even though you’ll have coverage you may not be getting fast data speeds.
Verizon’s plans are also expensive. Their unlimited plans start at $75/month and go up to $90/month. With carriers like Visible (which is actually owned by Verizon) offering unlimited LTE data for just $40 per month (or even as low as $25 per month with their Visible PartyPay group discount system), I honestly don’t think Verizon’s high prices are worth it.
I suggest considering US Mobile, Visible, or Reach Mobile for getting the same Verizon coverage at a significantly cheaper price.
Verizon offers family plan discounts. If you are able to get a group of 5+ people together, their pricing drops to just $40 per month per person, which is much more reasonable.
Verizon uses their own network for coverage. It’s arguably one of the best.
Verizon supports stateside international calling to a wide selection of countries. International calling is available as an add-on for Verizon's plans.
Verizon supports international data roaming with their TravelPasses. You can add international minutes, texts, and data starting at $5 per day. Honestly, Verizon's international options are expensive. It's often better to sign up for a plan local to the country you are visiting and use WiFi-based apps such as WhatsApp, Facebook Messenger, or simply email to stay in touch with friends and family.
Here is Verizon’s customer service phone number for questions and support:
To talk to a real person at Verizon, call their support number and then press zero when the automated system begins talking.
Verizon customer support is also available through their MyVerizon application and through online chat.
Verizon offers a wide selection of add-ons for their plans:
80+ countries: $2.99/min, $0.50/sent text, $0.05/received text, $0.25/mms, $2.05/MB of data