On major carriers, getting your account number is a breeze. It is literally printed on every bill and readily available from your online account.
However, for some carriers getting your account number is more of a hassle and complete waste of time. It's not in your online account. It's not on any of your bills. It's completely hidden.
Unfortunately, Mint Mobile is one of those carriers.
When I went to get my account number to switch carriers, I had to call support. I spent 20 minutes on hold. Then I spent 5 minutes answering questions to verify my identity (which is good, you don't want any random person getting your account number). THEN I was transferred to the porting department, where I spent another 5 minutes on hold and had to re-verify my identity AGAIN.
Listen, I love Mint for their affordable prices and full-feature service. But to spend 30 minutes calling support to get my account number? And then to be pitched on switching to Ultra Mobile in the process? Not cool.
Thankfully, there is an amazing workaround where you can get your account number and PIN sent to you as a text message in just 2 minutes. I wish I had known about this earlier, which is why I'm sharing it with you now:
And that's it! Wait a few minutes and your account number and PIN should arrive on your Mint Mobile phone as a text message.
Unfortunately at this time Mint uses the last 4 digits of your phone number as your PIN, which is less secure. I hope they change this in the future.
You need your account number and PIN to transfer, or "port", your phone number from one carrier to another. It's a valuable piece of information to have and keep on record.
If for whatever reason this method no longer works, check out this alternative method on Reddit.