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How To Get Your Mint Mobile Account Number & PIN

Avoid Spending 30 Minutes Calling Customer Support, Here's How To Get Your Account Number Sent To You As A Text

On major carriers, getting your account number is a breeze. It is literally printed on every bill and readily available from your online account.

However, for some carriers getting your account number is more of a hassle and complete waste of time. It's not in your online account. It's not on any of your bills. It's completely hidden.

Unfortunately, Mint Mobile is one of those carriers.

When I went to get my account number to switch carriers, I had to call support. I spent 20 minutes on hold. Then I spent 5 minutes answering questions to verify my identity (which is good, you don't want any random person getting your account number). THEN I was transferred to the porting department, where I spent another 5 minutes on hold and had to re-verify my identity AGAIN.

Ugh.

Listen, I love Mint for their affordable prices and full-feature service. But to spend 30 minutes calling support to get my account number? And then to be pitched on switching to Ultra Mobile in the process? Not cool.

Thankfully, there is an amazing workaround where you can get your account number and PIN sent to you as a text message in just 2 minutes. I wish I had known about this earlier, which is why I'm sharing it with you now:

Step-by-step guide to get your Mint Mobile account number and PIN

  1. Borrow a friend's phone who isn't on Mint Mobile or Ultra Mobile
  2. Call 1-888-777-0446
  3. Press "1" on the keypad for English
  4. Press "1" on the keypad for existing customer
  5. Enter your Mint Mobile phone number
  6. Press "5" on the keypad to get your Account Number sent to you in a text message
  7. Provide feedback as to why you're leaving Mint (I found I had to complete this to get the account number actually texted to me)
  8. You're done!

And that's it! Wait a few minutes and your account number and PIN should arrive on your Mint Mobile phone as a text message.

Unfortunately at this time Mint uses the last 4 digits of your phone number as your PIN, which is less secure. I hope they change this in the future.

Why do I even need my account number and PIN?

Great question.

You need your account number and PIN to transfer, or "port", your phone number from one carrier to another. It's a valuable piece of information to have and keep on record.

If for whatever reason this method no longer works, check out this alternative method on Reddit.

Stetson Doggett

Stetson is a technology enthusiast and cell-phone lover. He is passionate about helping people save money on cell service and spends most of his time researching plans, writing articles, and producing review videos.

Cell Phone Plans

Here are the cell phone plans referenced in the article!
Mint Mobile
Verizon
VZ
AT&T
ATT
Sprint
SP
T-Mobile
T-Mo
$
15
/mo.
3GB
LTE
Priority
Deprioritized
Full
Speed
Full Speed
Speed
Unlimited 2G
Data
Unlimited 2G
Data
Hotspot
Included
Hotspot
Add On
Hotspot
No
Hotspot
Unlimited
Minutes
Unlimited
Texts
Visual VM
Visual VM
MMS
MMS
WiFi Calling
WiFi Calling
VoLTE
VoLTE
5G Access
5G
Access
5G Access
Roaming
Roaming
Intl Calling
Intl Calling
Intl Calling
Intl Data
Intl Data
Intl Data
Group Savings
Group Savings
eSIM
eSIM
Mint Mobile
Verizon
VZ
AT&T
ATT
Sprint
SP
T-Mobile
T-Mo
$
20
/mo.
8GB
LTE
Priority
Deprioritized
Full
Speed
Full Speed
Speed
Unlimited 2G
Data
Unlimited 2G
Data
Hotspot
Included
Hotspot
Add On
Hotspot
No
Hotspot
Unlimited
Minutes
Unlimited
Texts
Visual VM
Visual VM
MMS
MMS
WiFi Calling
WiFi Calling
VoLTE
VoLTE
5G Access
5G
Access
5G Access
Roaming
Roaming
Intl Calling
Intl Calling
Intl Calling
Intl Data
Intl Data
Intl Data
Group Savings
Group Savings
eSIM
eSIM
Mint Mobile
Verizon
VZ
AT&T
ATT
Sprint
SP
T-Mobile
T-Mo
$
25
/mo.
12GB
LTE
Priority
Deprioritized
Full
Speed
Full Speed
Speed
Unlimited 2G
Data
Unlimited 2G
Data
Hotspot
Included
Hotspot
Add On
Hotspot
No
Hotspot
Unlimited
Minutes
Unlimited
Texts
Visual VM
Visual VM
MMS
MMS
WiFi Calling
WiFi Calling
VoLTE
VoLTE
5G Access
5G
Access
5G Access
Roaming
Roaming
Intl Calling
Intl Calling
Intl Calling
Intl Data
Intl Data
Intl Data
Group Savings
Group Savings
eSIM
eSIM

Family Cell Phone Plans

Here are the family plans referenced in the article!
No items found.

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