CREDO Mobile: Plans, Coverage & Deals

What is CREDO Mobile?

CREDO Mobile is a mobile virtual network operator that sells postpaid cell phone service on Verizon's network. It is known for donating part of its revenue to progressive nonprofit groups chosen by its members, and it requires a credit check to start service.

Who owns CREDO Mobile?

CREDO Mobile is owned by B. Riley Financial, which acquired it in October 2021. The company was founded in 1985 in San Francisco as Working Assets by Peter Barnes, Michael Kieschnick, and Laura Scher, and it renamed its wireless service to CREDO Mobile in 2007.

When was CREDO Mobile founded?

CREDO Mobile traces back to 1985, when it was founded in San Francisco as Working Assets. It launched mobile phone service in 2000 and adopted the CREDO Mobile name in 2007.

What network does CREDO Mobile use for coverage?

CREDO Mobile uses Verizon's network for coverage, giving it access to Verizon's nationwide 4G LTE and 5G footprint. It switched to Verizon in 2016, having previously run on the Sprint network. CREDO does not own any towers of its own.

Does CREDO Mobile have good coverage?

Coverage on CREDO Mobile matches Verizon, which has one of the strongest nationwide footprints in the country, so how well it works depends on Verizon's reach where you live and travel. As an MVNO customer, your data can be deprioritized behind Verizon's direct subscribers during congestion. Check the coverage map for your specific area before switching.

What features does CREDO Mobile support?

CREDO Mobile supports:

• VoLTE
• Visual voicemail
• MMS (multimedia messaging service)
• Hotspot
• Managing multiple lines from a single account
• International calling
• Multi-line discounts

Does CREDO Mobile support international calling or data roaming?

CREDO Mobile supports international calling. It offers pay-per-minute international calling, with a $3.99 per month International Long-Distance Discount add-on for reduced rates. CREDO Mobile does not support international data roaming.

Does CREDO Mobile support hotspot devices?

No, CREDO Mobile does not offer plans for dedicated hotspot devices. The mobile hotspot feature that lets a phone share its data is included on hotspot-capable phones.

Does CREDO Mobile support tablets?

Yes, CREDO Mobile lets you add a tablet to a plan for $15 per month. The tablet shares the account's pooled data rather than getting its own separate allotment.

Does CREDO Mobile support smartwatches?

No, CREDO Mobile does not offer plans for smartwatches.

What is CREDO Mobile's device unlock policy?

CREDO Mobile will unlock the phone once you have met the following criteria:

• You are a current or former CREDO customer
• The account associated with the device is/was in good standing
• The device was purchased from CREDO
• The device has been activated on our service for at least 90 days
• Your contract term, device purchase, or device financing obligations have been met
• The device has not been lost or stolen

You must reach out to Credo Mobile customer support to request to have your device unlocked.

How do you contact CREDO Mobile customer service?

CREDO Mobile customer service is available by calling (866) 306-2900 or (800) 411-0848. Customer service hours are Monday through Friday from 6am to 6pm PT, and Saturday and Sunday from 7am to 3pm PT.

What phones work on CREDO Mobile?

CREDO Mobile works with unlocked phones compatible with Verizon's bands, including recent iPhone and Android models. You can bring your own compatible device or buy one from CREDO, then activate with a physical SIM or an eSIM. Check your device's IMEI for compatibility before signing up.