Ting

in 2022: 11 Things To Know Before You Sign Up

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1. What is

Ting

?

Ting is an MVNO that offers affordable cell phone plans great for lighter users. Plans start at just $10 per month. Ting uses the T-Mobile network for coverage and is owned by Dish.

Ting is a prepaid MVNO that was started in 2012. They offered postpaid plans where customers only paid for the minutes, texts, and megabytes of data they actually used.

Ting’s rates were affordable when they first launched. However, as time went on their plans became more expensive.

Carriers such as Mint Mobile and Red Pocket started offering plans in bulk 3-, 6-, or 12-month packages, which allowed customers to get 3GB of data for just $15 per month.

Ting’s $15 plan only included 100 minutes, 100 texts, and 100MB of data.

Thankfully, on August 3rd, 2020, Ting was bought by Dish.

On November 17th, 2020 Dish was able to update Ting’s plans with unlimited talk and text, more data, and lower prices.

Today Ting’s plans are reasonably priced and more competitive in the industry.

What also makes Ting appealing is their great customer service.

Ting is known for providing excellent customer service and support, and good support is a big reason why many customers choose to go with Ting.

Ting plan features and starting price

2. What are

Ting

's cell phone plans?

Ting
offers the following cell phone plans that start as low as $
10
per month:
Ting Flex
: $
10
for
$5/GB
data
Ting Set 5GB
: $
25
for
5GB
data
Ting Set 12GB
: $
35
for
12GB
data
Ting Unlimited
: $
45
for
22GB
data
Ting Ollo Unlimited Pro
: $
55
for
35GB
data

Ting offers a good selection of plans to choose from.

The $10 Ting Flex plan is a great option for low-data users. You pay $10 per month for unlimited talk and text, and then just $5 per GB used.

What’s great is you can share the data usage across multiple lines. So a family of four that only uses a total of 2GB per month would end up paying just $12.50 per line.

The rest of Ting’s plans are classic data-bucket plans. You get a set amount of high-speed data each month.

After you use up your high speed data, your data speeds slowed to 2G speeds, or about 128Kbps. There are no data overages for Ting’s data-bucket plans.

Check out Ting’s current plan offerings below:

You can see more details about each of
Ting
's plans here:
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3. Does

Ting

offer family plans?

Yes,
Ting
offers the following family plans to choose from:
No,
Ting
does not offer family plans at this time. Each plan will need to be on its own separate account.

Yes, Ting offers family plans. However, all lines need to have the same plan.

So if you sign up for the Ting Flex plan, all lines will need to be on the Ting Flex plan. You’ll pay $10 per line for unlimited talk and text, and then you’ll pay $5 per GB of data usage for all lines on your account.

If you get one of Ting’s data-bucket plans, then each line will get its own separate high-speed data allotment.

Ting’s family plans do not offer any multi-line discounts at this time. I

Instead, the family plans are really designed just to make it easier for parents to manage lines for their kids under one account.

See Ting’s current family plans below:

No family plans are available at this time.
No family plans are available at this time.
No family plans are available at this time.
No family plans are available at this time.

4. Does

Ting

offer plans for tablets, smartwatches, or hotspot devices?

Ting does not support tablets, smartwatches, or hotspot devices at this time.

No hotspot or tablet specific plans are available at this time.

5. Does

Ting

offer any discounts or referral programs on their service?

You can get $25 of Ting credit applied to your first month of service when you sign up through our link.

6. What network does

Ting

use?

Ting
uses
AT&T, T-Mobile, and Verizon
to provide coverage.

Verizon coverage information

RootMetrics currently ranks Verizon as having the #1 best coverage and data speeds across the United States with an overall performance score of 96.0.

Verizon’s LTE bands are 2, 4, 5, 13, 46, 48, and 66.

Verizon’s 5G bands are n260 and n261.

You want to make sure your phone has as many compatible bands as possible for the best coverage, data speeds, and performance on the Verizon network. The primary bands Verizon uses are marked in bold.

Check Verizon coverage in your area by using Verizon's official coverage map, or by using a third-party map like RootMetrics. RootMetrics aggregates speed test data reported by its users to create its own independent coverage map of the Verizon network.

Verizon coverage map as reported by RootMetrics
Verizon coverage map as reported by RootMetrics


AT&T coverage information

RootMetrics currently ranks AT&T as having the #2 best coverage and data speeds across the United States with an overall performance score of 95.6.

AT&T’s LTE bands are 2, 4, 5, 12, 14, 17, 29, 30, and 66.

AT&T’s 5G bands are n5 and n260.

You want to make sure your phone has as many compatible bands as possible for the best coverage, data speeds, and performance on the AT&T network. The primary bands AT&T uses are marked in bold.

Check AT&T coverage in your area by using AT&T's official coverage map, or by using a third-party map like RootMetrics. RootMetrics aggregates speed test data reported by its users to create its own independent coverage map of the AT&T network.

Verizon coverage map as reported by RootMetrics
Verizon coverage map as reported by RootMetrics


T-Mobile coverage information

RootMetrics currently ranks T-Mobile as having the third best coverage and data speeds across the United States with an overall performance score of 90.3.

T-Mobile's LTE bands are 2, 4, 12, 25, 26, 41, 66, and 71.

T-Mobile's 5G bands are n41, n71, n260, and n261.

You want to make sure your phone has as many compatible bands as possible for the best coverage, data speeds, and performance on the T-Mobile network. The primary bands T-Mobile uses are marked in bold.

Check T-Mobile coverage in your area by using T-Mobile's official coverage map, or by using a third-party map like RootMetrics. RootMetrics aggregates speed test data reported by its users to create its own independent coverage map of the T-Mobile network.

T-Mobile coverage map created by RootMetrics
T-Mobile coverage map as reported by RootMetrics


7. What features does

Ting

support?

Ting supports visual voicemail, group and picture messaging, Wi-Fi calling, VoLTE, hotspot, and HD video streaming on all of their plans.

5G access is also available if you choose to use Ting on the T-Mobile network.

Using the T-Mobile network also gives you access to domestic roaming, which is where your phone will roam on the AT&T network in areas where T-Mobile doesn’t have coverage.

When you are roaming on AT&T, you get unlimited minutes and texts and up to 100MB of data usage.

Roaming is not available if you use Ting on the Verizon network.

Visual Voicemail
See your voicemail messages displayed in a visual format.
MMS
Send and receive group and picture messages.
Personal Hotspot
Share your mobile data with your computer, tablet, and other devices.
Personal Hotspot

Add-ons available. Share your mobile data with your computer, tablet, and other devices.
Wi-Fi Calling
Make calls over a WiFi connection. Works even in areas with no service.
VoLTE
Experience better audio quality calls.
Domestic Roaming
Your phone will roam on partner networks in the U.S. in areas your carrier doesn't provide coverage.
International Calling

Make calls from within the United States to other countries.
International Calling
Add-ons available. Make calls from the United States to other countries at affordable rates.
International Data Roaming

Roam on partner networks while abroad for cellular data connectivity.
International Data Roaming
Add-ons available. Roam on partner networks while abroad for cellular data connectivity.
Multi-Line Discount
Save money by activating multiple lines on this plan.

Account Manager

Add multiple lines under your account to easily manage billing.

eSIM
Activate this plan on the built-in eSIM on newer smartphones.
5G
5G Access
Enjoy fast speeds and lower latency over 5G.

What features does

Ting

NOT support?

Ting currently does not support eSIM or offer any multi-line discounts.

5G is also not available on the Verizon network.

Visual Voicemail

Not supported. You'll have to dial your voicemail  to listen to your new voicemail messages.

MMS

Not supported. You won't be able to send or receive group messages or picture messages.

Personal Hotspot

Not supported. You won't be able to share your mobile data with other devices.

WiFi Calling

Not supported. You'll need a network connection to make and receive phone calls.

VoLTE

Not supported. Calls will be routed over their regular frequencies for standard audio quality.
Domestic Roaming

Not supported. Your phone won't switch to partner networks in areas with poor reception.

International Calling
Not supported. You won't be able to make calls to other countries.
International Data Roaming

Not supported. You'll only be able to use your plan from within the U.S.
Multi-Line Discount

There are no group discounts available for this plan.
Account Manager

Not supported. Each line will need its own account and will be treated separately.

eSIM

Not supported. A physical SIM card is required to activate this plan.
5G
5G Access
Not supported. This carrier uses 4G LTE for coverage and performance.

8. What phones work on

Ting

?

Most phones that are unlocked will work on
Ting
.
An unlocked phone means it isn't tied to any carrier, contract, or financing agreement. Consider contacting your current carrier to see if your phone is unlocked, or what the steps are to request to have it unlocked.

Most unlocked phones will work with Ting.

An unlocked phone means it isn’t tied to any carrier, contract, or financing agreement.

Contact your current carrier to ask if your phone is unlocked, or if there are certain steps you need to follow to request to have it unlocked.

You can check if your phone works with Ting by using their compatibility checker tool.

You can also consider purchasing a compatible unlocked phone from the selection below:

You can also consider purchasing an unlocked phone below that is compatible with
Ting
:

9. Does

Ting

support international calling or international data roaming?

Yes, Ting supports both international calling and international data roaming.

International calling and data roaming are available at pay-per-use rates that you can find on Ting’s website.

10. What plan add-ons does

Ting

have?

Ting offers international calling and data roaming at pay-per-use rates. You can see Ting’s rates for specific countries on their website.

No plan add-ons are available at this time.

11. How do you contact

Ting

customer service?

Ting support is available via email, online chat, or by calling one of their support phone numbers.

New customers can call 1-855-999-7266 for assistance.

Existing customers can dial 1-855-846-4389 to get help with their service or phone.

See Ting’s full list of available support options here.

Should you sign up for

Ting

?

Who is

Ting

best for?

Ting is a great option for:

  • Kids
  • Families
  • Students
  • Seniors
  • Single-line users
  • Light data users
  • Average data users
  • International students visiting the United States
  • People who want a carrier with good customer service and support
  • People who prefer monthly plans as opposed to multi-month or annual plans

Who is

Ting

not a good fit for?

Ting may not be the best option for:

  • People who want the option to finance their device
  • People who prefer to go to a physical store for help or support
  • People who want to connect a tablet, smartwatch, or hotspot device to the cellular network
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Ting
.

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