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Gen Mobile: 11 Things To Know Before You Sign Up

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Gen Mobile plan features and starting price
Mint Mobile 15GB
1 Line
1 Line
T-Mobile
$
20
/mo.
+tax
tax included
15GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
4K video streaming
Unlimited minutes
Unlimited texts
Visible Base
1 Line
1 Line
Verizon
$
25
/mo.
+tax
tax included
Unlimited
high-speed

Deprioritized
5Mbps hotspot
480p video streaming
Unlimited minutes
Unlimited texts
Mint Mobile Unlimited
1 Line
1 Line
T-Mobile
$
30
/mo.
+tax
tax included
$15/mo first year
Unlimited
high-speed

Deprioritized
10GB hotspot
480p video streaming
Unlimited minutes
Unlimited texts
Visible+
1 Line
1 Line
Verizon
$
35
/mo.
+tax
tax included
Unlimited
high-speed

Unlimited priority
10Mbps hotspot
1080p video streaming
Unlimited minutes
Unlimited texts
Mint Mobile 15GB
1 Line
1 Line
T-Mobile
$
35
/mo.
+tax
tax included
15GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
4K video streaming
Unlimited minutes
Unlimited texts

1. What is Gen Mobile?

Gen Mobile is a prepaid cell phone carrier known as a mobile virtual network operator, or MVNO.

An MVNO is simply any cell phone carrier that does not operate its own cellular network.

Instead of building their own networks, MVNOs make agreements with the four big carriers to use their cellular networks for coverage.

In Gen Mobile’s case, it uses the AT&T, T-Mobile, or Boost Mobile networks for coverage.

If you are curious to learn more about how the agreements work between the big carriers and the small carriers, check out my article on how some cell phone plans can cost so much less than others.

For a limited time, get Visible for $20/mo, guaranteed for 1 year, powered with unlimited data. Code: SAVE5
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2. What cell phone plans does Gen Mobile offer?

Gen Mobile offers the following cell phone plans to choose from:

Lines
Plan Duration
Discounts
Reset
Gen Mobile 1GB 3 Months
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
9
/mo.
+tax
tax included
1GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Pay-per-minute int'l calls
-
-
Gen Mobile 1GB
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
10
/mo.
+tax
tax included
1GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Pay-per-minute int'l calls
-
-
Gen Mobile 4GB 3 Months
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
18
/mo.
+tax
tax included
4GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 4GB
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
20
/mo.
+tax
tax included
4GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 7GB
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
26
/mo.
+tax
tax included
7GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 7GB
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
30
/mo.
+tax
tax included
7GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 16GB
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
34
/mo.
+tax
tax included
16GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 35GB + 10GB Hotspot 3 Months
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
38
/mo.
+tax
tax included
35GB
high-speed, then 1Mbps

Deprioritized
10GB hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 16GB
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
40
/mo.
+tax
tax included
16GB
high-speed, then 128Kbps

Deprioritized
Included hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 35GB + 20GB Hotspot 3 Months
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
45
/mo.
+tax
tax included
35GB
high-speed, then 1Mbps

Deprioritized
20GB hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 35GB + 10GB Hotspot
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
50
/mo.
+tax
tax included
35GB
high-speed, then 1Mbps

Deprioritized
10GB hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-
Gen Mobile 35GB + 20GB Hotspot
1 Line
1 Line
AT&T, T-Mobile, or Boost Mobile
$
60
/mo.
+tax
tax included
35GB
high-speed, then 1Mbps

Deprioritized
20GB hotspot
Unknown video streaming
Unlimited minutes
Unlimited texts
-
Int'l calls to 100+ countries
-
-

3. What deals, discounts, or referral programs does Gen Mobile have?

Gen Mobile does not offer any deals or discounts at this time.

4. Does Gen Mobile offer family plans?

Gen Mobile offers the following family plans to choose from:

No, Gen Mobile does not offer family plans. Each line needs its own separate account.

No, Gen Mobile does not support family plans. Each line needs its own separate account.

5. Does Gen Mobile have plans for tablets, smartwatches, or hotspot devices?

No, Gen Mobile does not offer plans for tablets, smartwatches, or hotspot devices.

No, Gen Mobile does not offer plans for tablets, smartwatches, or hotspot devices.

6. How good is Gen Mobile's coverage?

Gen Mobile rides on the AT&T, T-Mobile, or Boost Mobile networks for coverage, so reception in most places is pretty good.

See the full coverage details below:

AT&T coverage information

  • Total coverage: 78.1%
  • Total square miles covered: 2,602,364
  • Total population covered: 330 million people (99.0%)
  • 5G coverage: 43.3%
  • 5G square miles covered: 1,444,381
  • Population covered by 5G: 300 million people (90.0%)

The above information comes from the FCC and from AT&T.

You can check AT&T coverage by using third-party maps such as CoverageMap.com.

AT&T Coverage Map
AT&T Coverage Map displayed on CoverageMap.com

CoverageMap.com is building crowdsourced maps of the cellular networks.

Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and see what network is best in your area.

Verizon coverage information

  • Total coverage: 67.4%
  • Total square miles covered: 2,246,127
  • Total population covered: 327 million people (98.0)%
  • 5G coverage: 14.5%
  • 5G square miles covered: 484,321
  • Population covered by 5G: 230 million people (69.0%)

The above data come from the FCC and from Verizon.

Check Verizon coverage in your area using maps such as CoverageMap.com.

Verizon coverage map
Verizon's coverage as shown on CoverageMap.com

CoverageMap.com is building crowdsourced maps of cellular coverage.

Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and see what carrier has the best coverage in your area.

T-Mobile coverage information

  • Network: T-Mobile
  • Total coverage: 46.6%
  • Total square miles covered: 1,551,924
  • Total population covered: 330 million people (99.0%)
  • 5G coverage: 36.0%
  • 5G square miles covered: 1,200,851
  • Population covered by 5G: 326 million people (97.8%)

The above information comes from the FCC and from T-Mobile.

Check T-Mobile coverage in your area by using third-party maps such as CoverageMap.com.

T-Mobile coverage map
T-Mobile coverage map as shown on CoverageMap.com

CoverageMap.com is building crowdsourced maps of cellular coverage.

Download the free Coverage Map app for iPhone or Android to compare coverage and see what carrier is best in your area.

UScellular coverage information

  • Total coverage: 9.9%
  • Total square miles covered: 329,985
  • 5G coverage: 7.5%
  • 5G square miles covered: 250,946
  • Median download speed: 51.0 Mbps
  • Median upload speed: 15.2 Mbps

The above information comes from the FCC, Uscellular, and crowdsourced coverage data from CoverageMap.com.

Check UScellular coverage in your are by using third-party maps such as CoverageMap.com.

UScellular coverage map

CoverageMap.com is building crowdsourced maps of the cellular networks.

Download the free Coverage Map app for iPhone or Android to compare coverage between carriers and see what network is best in your area.

Dish Wireless coverage information

  • Network: Dish Wireless 5G Network (Boost Mobile native network)
  • Total coverage: 8.9%
  • Total square miles covered: 299,260
  • Total population covered: 210 million people (70%)

The above information comes from the FCC and from EchoStar.

Check Dish Wireless coverage in your area by using third-party maps such as CoverageMap.com.

Dish Wireless coverage map (Boost Mobile native network coverage)
Dish Wireless coverage map from CoverageMap.com

CoverageMap.com is building crowdsourced maps of cellular coverage.

Download the free Coverage Map app for iPhone or Android to compare coverage and see what carrier is best in your area.

7. What features does Gen Mobile support?

Gen Mobile supports:
  • VoLTE
  • WiFi calling
  • Visual voicemail
  • MMS (multimedia messaging service)
  • Hotspot
  • Domestic roaming
  • International calling

8. What phones work on Gen Mobile?

Most phones that are unlocked will work on Gen Mobile.

An unlocked phone is a phone that it is not tied to any carrier, contract, or financing agreement. You are free to use the phone on any plan or carrier you choose.

Consider contacting your current carrier to see if your phone is unlocked or what the steps are to get it unlocked.

9. Does Gen Mobile support international calling or data roaming?

Yes, Gen Mobile supports international calling. Make calls from the U.S. to over 100 destinations worldwide with all of their plans.

Unfortunately, Gen Mobile does not support international data roaming, so your phone will only work within the U.S.

10. What plan add-ons does Gen Mobile offer?

Gen Mobile does not offer any plan add-ons.

11. How do you contact Gen Mobile customer service?

You can contact Gen Mobile customer service by calling (833) 528-1380. Hours are from 7:00am to 5:30pm PST every day.

You can also chat with a live agent on Gen Mobile's website, or fill out their contact form.

Gen Mobile

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